Cable and connector
Check for damage, loose pins and moisture first.
Guide
What an encoder alarm means on an injection moulding servo motor
An encoder alarm means the drive cannot read a valid position. Common causes are cable damage, loose connectors, contamination, encoder failure or wrong alignment. Star does encoder repair and encoder alignment.
01Guide
Encoder alarm
Encoder failure
A failed encoder needs repair or replacement.
Alignment
After a motor repair the encoder must be aligned to the rotor.
Drive side
Drive faults can also raise an encoder alarm; test both.
02FAQ
Questions
Can an encoder be repaired?
Often yes. Send the nameplate photo and the alarm code.
Do you align encoders after repair?
Yes. Encoder alignment is part of our repair process.
Is exchange possible?
Ask about Servo Swap exchange.
Are you the machine maker?
No. Star Automations is an independent multi-brand repair company, not an OEM or authorised service centre. Brand names only describe the equipment we repair.
Send the nameplate photo and the fault
WhatsApp a photo to +91 97866 22233, or email info@starautomations.com.