Since 2000 · 3,000+ customers
Partners · International
Star Automations repairs and refurbishes industrial and motion electronics shipped from outside India, then re-exports them with a test report per unit and the export documents. Star holds its own Importer-Exporter Code (IEC) and handles the Indian customs paperwork. The work is done at our refurbishment factory in Puducherry, India.
International repair-return
About a decade as repair and refurbishment partner for several global OEMs in industrial electronics, commercial equipment and IT hardware: units imported for repair, refurbished to the OEM's quality guidance and re-exported. Customer names are withheld under confidentiality agreements.
Overseas OEMs, service companies and distributors in the Gulf and the Middle East, Asia, Europe and the USA send units to Star for repair, refurbishment and re-export. The usual routes are by air courier for small lots and by sea or air freight for pallets. Our group has its own offices in the USA, Europe and the Middle East and associate partners in China, Japan, Korea and Hong Kong for cross-border sourcing.
Looking for an Indian repair partner? Read about working with us as your repair partner in India, repair and refurbishment for global OEMs, industrial spare parts for export and contract motor manufacturing.
Units come into India for repair and leave again after repair, under India's customs and DGFT provisions for import for repair and re-export. Star is registered under India's Electronics Repair Services Outsourcing (ERSO) framework.
Send the model or part numbers, quantities, faults and photos.
We confirm what we can repair and test, and quote per unit type.
You ship to Star. As the IEC holder, Star clears the units into India for repair.
Component-level repair and testing, with a report per unit by serial number.
Units are packed for export and shipped back with the reports and export documents.
The same standard applies to units you send to us and to units we send back.
Faults traced on the board and fixed at the failed part, so units come back as the same unit, with their settings and serial history.
Servo motors from many brands tested on one rig without each brand's own drive. Brands and feedback types.
Inspection, test and records for repair, refurbishment and re-export. Quality.
Yes. Units are imported into India for repair, repaired and tested at our Puducherry factory, and re-exported with a test report per unit. For about a decade Star has worked as a repair and refurbishment partner for several global OEMs, with units imported, refurbished to the OEM's quality guidance and re-exported. Customer names are withheld under confidentiality agreements.
Star does. Star holds its own Importer-Exporter Code (IEC) and clears the units into India for repair and out again for re-export, under India's customs and DGFT provisions for import for repair and re-export, and is registered under India's Electronics Repair Services Outsourcing (ERSO) framework.
A pro-forma or commercial invoice marked "for repair and return" with a declared value, a packing list with serial numbers, your shipping terms, and a declaration of any lithium batteries in the units. Send photos and fault descriptions before shipping so we can confirm what we can repair.
Boards in ESD shielding bags, drives in anti-static foam inside double-wall cartons, motors with the shaft protected and the rotor secured, and any wooden crates or pallets made of ISPM 15 heat-treated wood. List serial numbers on each carton.
Servo motors and drives, VFDs, PLCs, HMIs, CNC boards, industrial PCBs, power electronics and EV electronics. Send the model numbers and we confirm before you ship.
Yes. Star is ready to be your repair partner in India, including white-label repair-return and service across India through our depots. See our page for overseas companies looking for an Indian repair partner.
Yes. We supply original servo motor, drive, encoder, PLC and HMI spares, labelled new, new-surplus, refurbished or used, with export documents. Send the part numbers for a quote.
We evaluate surplus lots held abroad. Send the list with the condition and location, and we confirm the import route and our offer in writing.
Yes. We take sub-contract manufacturing of brushless motors up to 1 kW and DC and PMDC servo motors to your drawing or specification.
Email info@starautomations.com or WhatsApp +91 97866 22233. We work in English, and in India Standard Time (UTC+5:30).