Emergency: same day
For a line-down motor, where the fault and parts allow. WhatsApp us before you send it so the bench is kept free.
Since 2000 · 3,000+ customers
Tamagawa · SA48 TS5667
SA48 TS5667 is a Tamagawa serial encoder with 131,072 counts. We test it, repair or replace it and align it to the rotor. Found on: Matsushita and Toshiba servo motors. Star Automations is an independent multi-brand repair company and is not an OEM service centre.

*Where the fault and parts allow. Every repaired unit returns with a printed test report.
Send a photo of the nameplate first. We confirm whether the motor is repairable, and the quote, the same working day.
For a line-down motor, where the fault and parts allow. WhatsApp us before you send it so the bench is kept free.
Repair, encoder alignment and test, counted from the day the motor reaches the bench and the quote is approved.
Full repair, encoder alignment, run test under load and a printed test report.
| Device | SA48 TS5667 |
|---|---|
| Brand family | Tamagawa |
| Type and format | Tamagawa serial |
| Counts | 131,072 |
| Found on | Matsushita and Toshiba servo motors |
| Connector | Per motor model |
| Pole setting for alignment | Set at alignment |
The TS5667 gives 131,072 serial counts per turn. The TS5647 gives 65,536 and the TS5648 gives 1,048,576 on related motors.
These are the alarms most often seen with the SA48 TS5667 feedback device, with what each usually means and what to check first. Many encoder alarms are caused by the cable, connector or battery, not the encoder, so the checks below can save a repair.
| Alarm | Usually means | Check first |
|---|---|---|
| Encoder communication or no-data alarm | The drive receives no serial data from the encoder | Connector, cable, supply voltage; then the encoder board |
| Encoder data or checksum alarm | Serial frames arrive corrupted | Noise, shield and earthing; then the encoder |
| Incremental A or B signal alarm | The count and the serial position disagree | Cable and connector; then the encoder |
| Overheat alarm from the encoder | Temperature flag set | Motor temperature and cooling; stuck flag points to the encoder board |
| Alarm after a motor or encoder change | Motor data or alignment does not match | Check the motor type setting and the encoder alignment |
Alarm numbers differ between drive series, so the list is by situation rather than number. Match what your alarm text says. Alarm numbers and wording change with drive series and firmware, so check the manual for your drive. Drive brand names are used only to identify alarm lists. Star Automations is an independent multi-brand repair company and is not an OEM service centre.
Swap in a known-good feedback cable first. If the alarm stays, move the motor to another axis if the drives are the same type. If the alarm follows the motor, the encoder or motor needs testing. If it stays on the axis with a good motor and cable, the drive needs testing. We test the encoder, the motor and the drive, so send the nameplate if you are not sure which it is.
Related guides: Servo encoder alarms, Test a servo motor without the drive.
We read the nameplate and encoder label and confirm the exact type.
Count per turn, data status, alarm flags and, where fitted, incremental lines are checked on the bench.
Board, connector or sensor faults are repaired; a matched encoder is fitted where repair is not sensible.
Commutation is set to the rotor and checked at every pole pair using the electrical angle.
The motor is run on the bench and the readings are recorded in the report.
See encoder alignment, memory programming and replacement.
Most fall into four groups: no communication, corrupted data, a fault reported by the encoder itself, and a position or commutation mismatch. The alarm table on this page lists the common codes and the first check for each.
Swap in a known-good feedback cable, then move the motor to another axis if possible. If the alarm follows the motor, the encoder needs testing; if it stays on the axis, the drive does. A cable or battery fault can be fixed without sending anything.
Yes. We test the position count and status, repair or replace the encoder, align it to the rotor and run the motor. We repair Tamagawa units; Star Automations is an independent multi-brand repair company and is not an OEM service centre.
Related Tamagawa serial encoders at 65,536 and 1,048,576 counts per turn.
Yes, with the motor nameplate if available.
A clear photo of the motor nameplate and, if the cover is off, the encoder label. You can send the motor or only the encoder.
A clear photo of the motor nameplate and, if the cover is off, the encoder label is enough to start. We reply with whether it can be repaired and a quote.
Our team replies by email or WhatsApp, usually the same working day. For a line-down motor, WhatsApp +91 97866 22233.
One route for servo motors, encoders and drives. You see the price before any work starts, and the report before the unit leaves our bench.
EmergencySame day*
Urgent3 working days
Standard7 working days
*Where the fault and parts allow. Turnaround counts from when the unit reaches our bench and the quote is approved.