Emergency: same day
For a line-down motor, where the fault and parts allow. WhatsApp us before you send it so the bench is kept free.
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Wachendorff encoder repair in India
Star Automations repairs Wachendorff encoders in India, including WDG series incremental and absolute encoders, with bench diagnosis, repair of failed parts, feedback signal testing and a run test. Every unit returns with a test report. Send the label photo for a quote.
Wachendorff encoders we repair and supply
Units we repair
WDG series incremental and absolute encoders. We also repair other Wachendorff models: send the label.
Feedback we test
Incremental, absolute and serial output signals, tested on our universal equipment.
Common faults
No signal or missing channels, wrong or noisy count, bearing and shaft damage, cable and connector faults, contaminated or damaged disc or scale.
Replacement
If repair is not possible we check stock and source a replacement, with condition and warranty stated on the quote.
- 25+years of servo repair, since 2000
- 3,000+customers across India
- 100+servo brands covered by our universal servo motor test equipment
- 5sites: Puducherry, Chennai, Bengaluru, Hyderabad, Delhi
- Same dayemergency repair option*
*Where the fault and parts allow. Every repaired unit returns with a printed test report.
Repair turnaround you can plan around
Send a photo of the nameplate first. We confirm whether the motor is repairable, and the quote, the same working day.
Urgent: 3 working days
Repair, encoder alignment and test, counted from the day the motor reaches the bench and the quote is approved.
Standard: 7 working days
Full repair, encoder alignment, run test under load and a printed test report.
- Free repairability check from a nameplate photo
- Printed test report with every motor
- Written warranty, terms stated on every quotation
- Pickup can be arranged; parts that must be imported are quoted with their own timeline
How we test Wachendorff
Our in-house universal feedback test equipment reads, tests and aligns encoders from more than 100 makers, so we can repair and prove Wachendorff units without the original drive. Every unit is run-tested and returned with a printed test report. See our test equipment.
- Send the label photo on WhatsApp or the form.
- We confirm repairability and quote.
- Bench diagnosis, repair and feedback alignment.
- Run test and report, then dispatch.
Related: Kübler, Baumer, Autonics, Eltra. See also feedback device sales and service, encoder repair and absolute vs incremental encoders.
Brand names identify the units we repair. Star Automations is an independent multi-brand repair company and is not an OEM service centre or a dealer of Wachendorff.
Frequently asked questions
Do you repair Wachendorff encoders?
Yes. Star Automations repairs Wachendorff encoders at its Chennai, Puducherry and Bengaluru facilities, including older and discontinued models. We are an independent repair company, not an OEM service centre.
Which Wachendorff encoders do you repair?
We repair WDG series incremental and absolute encoders. Send the label photo and we confirm the exact model before you ship.
How do you test a Wachendorff encoder?
We read and verify the encoder signals on our universal feedback test equipment, check alignment and repeat the test after repair.
Can you supply a replacement Wachendorff encoder?
We check our stock first and then source to order. Availability, condition (new-surplus, refurbished and tested, or used), price and lead time are stated on the quotation.
How long does Wachendorff repair take?
Emergency same day, urgent 3 working days and standard 7 working days, where the fault and parts allow. Turnaround counts from when the unit reaches our bench and the quote is approved.
What should I send for a quote?
A photo of the label, the fault or alarm, and the make and model of the machine or motor. Send it on WhatsApp +91 97866 22233 or email info@starautomations.com.
→How it works
From nameplate photo to a tested motor in 7 steps
One route for servo motors, encoders and drives. You see the price before any work starts, and the report before the unit leaves our bench.
- 1 · Nameplate photoSend it on WhatsApp or the form
- 2 · Repairable? QuoteUsually the same working day
- 3 · Courier or pickupThe unit reaches our bench
- 4 · Bench diagnosisInsulation, windings, brake, encoder
- 5 · RepairFailed parts, bearings, seals, brake
- 6 · Align and run-testEncoder aligned; no-load and load run
- 7 · Report and dispatchPrinted test report with the unit
- Line down?Servo Swap ships a tested unit first. How Servo Swap works
EmergencySame day*
Urgent3 working days
Standard7 working days
*Where the fault and parts allow. Turnaround counts from when the unit reaches our bench and the quote is approved.