Emergency: same day
For a line-down motor, where the fault and parts allow. WhatsApp us before you send it so the bench is kept free.
Mitsubishi · OHE25K / OSE5K
Mitsubishi OHE25K and OSE5K encoder repair, test and alignment
OHE25K / OSE5K is a Incremental A, B, Z with U, V, W encoder with ABZ with UVW commutation. We test it, repair or replace it and align it to the rotor. Found on: HA series incremental servo motors. Star Automations is an independent multi-brand repair company and is not an OEM service centre.
- 25+years of servo repair, since 2000
- 3,000+customers across India
- 100+servo brands covered by our universal servo motor test equipment
- 5sites: Puducherry, Chennai, Bengaluru, Hyderabad, Delhi
- Same dayemergency repair option*
*Where the fault and parts allow. Every repaired unit returns with a printed test report.
Repair turnaround you can plan around
Send a photo of the nameplate first. We confirm whether the motor is repairable, and the quote, the same working day.
Urgent: 3 working days
Repair, encoder alignment and test, counted from the day the motor reaches the bench and the quote is approved.
Standard: 7 working days
Full repair, encoder alignment, run test under load and a printed test report.
- Free repairability check from a nameplate photo
- Printed test report with every motor
- Written warranty, terms stated on every quotation
- Pickup can be arranged; parts that must be imported are quoted with their own timeline
01Facts
OHE25K / OSE5K at a glance
| Device | OHE25K / OSE5K |
|---|---|
| Brand family | Mitsubishi |
| Type and format | Incremental A, B, Z with U, V, W |
| Counts | ABZ with UVW commutation |
| Found on | HA series incremental servo motors |
| Connector | Connector on the motor or cable |
| Pole setting for alignment | Set at alignment |
The OHE25K and OSE5K are incremental encoders with commutation lines, tested as quadrature pulse encoders with the U, V and W lines checked against the rotor.
02Faults
How OHE25K / OSE5K encoders usually fail
- Missing A, B or Z channel
- Lost commutation lines
- Alignment that no longer matches the rotor
03Process
How the repair is done
Receive and identify
We read the nameplate and encoder label and confirm the exact type.
Test
Count per turn, data status, alarm flags and, where fitted, incremental lines are checked on the bench.
Repair or replace
Board, connector or sensor faults are repaired; a matched encoder is fitted where repair is not sensible.
Align
Commutation is set to the rotor and checked at every pole pair using the electrical angle.
Verify and report
The motor is run on the bench and the readings are recorded in the report.
See encoder alignment, memory programming and replacement.
05FAQ
Questions
Can you repair a OHE25K / OSE5K encoder?
Yes. We test the position count and status, repair or replace the encoder, align it to the rotor and run the motor. We repair Mitsubishi units; Star Automations is an independent multi-brand repair company and is not an OEM service centre.
How are they tested?
As incremental encoders: signal level, count, phase and index, with the commutation lines.
Which motors use them?
HA series incremental motors.
What should I send for a OHE25K / OSE5K enquiry?
A clear photo of the motor nameplate and, if the cover is off, the encoder label. You can send the motor or only the encoder.
06Enquiry
Send the nameplate or encoder label
A clear photo of the motor nameplate and, if the cover is off, the encoder label is enough to start. We reply with whether it can be repaired and a quote.
Message received
Our team replies by email or WhatsApp, usually the same working day. For a line-down motor, WhatsApp +91 97866 22233.
→How it works
From nameplate photo to a tested motor in 7 steps
One route for servo motors, encoders and drives. You see the price before any work starts, and the report before the unit leaves our bench.
- 1 · Nameplate photoSend it on WhatsApp or the form
- 2 · Repairable? QuoteUsually the same working day
- 3 · Courier or pickupThe unit reaches our bench
- 4 · Bench diagnosisInsulation, windings, brake, encoder
- 5 · RepairFailed parts, bearings, seals, brake
- 6 · Align and run-testEncoder aligned; no-load and load run
- 7 · Report and dispatchPrinted test report with the unit
- Line down?Servo Swap ships a tested unit first. How Servo Swap works
EmergencySame day*
Urgent3 working days
Standard7 working days
*Where the fault and parts allow. Turnaround counts from when the unit reaches our bench and the quote is approved.