Specialist repair · Advance exchange
Advance exchange for servo drives, encoders and teach pendants
Star Automations can arrange advance exchange for commonly needed units: servo drives and amplifiers, encoders and teach pendants. A tested replacement is sent first, subject to availability, and your faulty unit is sent to us for repair. This shortens downtime on a stopped machine. Send the nameplate photo and the fault, and we tell you what is available.
What we repair
Star Automations can arrange advance exchange for commonly needed units: servo drives and amplifiers, encoders and teach pendants.
Work is arranged from our Chennai, Puducherry and Bengaluru sites. We confirm what is possible from your photos before anything ships.
- Tested replacement unit, subject to availability
- Servo drives and amplifiers, encoders, teach pendants
- Your faulty unit is repaired and returned or credited
- Useful for lines where downtime is costly
What we can exchange
Servo drives and amplifiers
common makes, subject to stock
Encoders
servo and absolute encoders
Fanuc and KUKA teach pendants
advance secures a slot or part
Siemens, Yaskawa, Mitsubishi
drives and modules
Allen-Bradley and Delta
drives and modules
Other makes
ask for availability
Not listed? Send the nameplate or connector photos and we confirm what is possible.
Common situations
Line stopped, repair time too long
An exchange unit can restart the machine while the faulty one is repaired.
Unit is obsolete or rare
Availability varies. Ask early, because rare units are not always in stock.
Teach pendant failure on a robot
A replacement or an advance slot can avoid a long stoppage. Send the robot and pendant model.
Repeated failure of the same unit
Ask about repeat-failure analysis so the cause is found and not only the symptom.
How it works
Photo
Send the details.
Check
We confirm repairability and a quote.
Ship
We confirm the plan.
Repair
Build, repair or exchange, and test.
Return
Unit and test report go back to you.
Free feasibility check: what to send
Send these details and we tell you whether it is feasible before anything ships.
- Nameplate photo showing model and serial number
- Fault or alarm
- Machine and how urgent the stoppage is
- Whether a replacement is needed first
- Delivery location
Send the details
Name, contact and a photo of the nameplate is enough to start.
Message received
Our team replies by email or WhatsApp with the next step. For anything urgent, WhatsApp +91 97866 22233.
Frequently asked questions
What is advance exchange?
You receive a tested replacement unit first, then send your faulty unit to us for repair. It reduces downtime compared with waiting for the repair.
Which units are available for exchange?
It varies with stock. Send the nameplate and fault and we tell you what is available.
Is there a fee for exchange?
Exchange is priced separately from repair. We quote it when we confirm availability.
What happens to my faulty unit?
It is repaired and returned or credited, depending on the arrangement agreed with you.
Can I keep a spare in advance?
Yes. Ask about a critical spares list for your equipment.
Do you cover teach pendants?
Yes, Fanuc and KUKA teach pendants among others. Advance secures a slot or a part.
What should I send?
The nameplate photo, the fault and the machine. Use the checklist on this page.
Related: Servo motor repair · Encoder repair · Obsolete spares · Parts request