Specialist repair · Machine vision camera
Industrial and machine vision camera repair in India
Star Automations repairs industrial and machine vision cameras, smart cameras and code readers at board level. Send the label photo and a short description of the fault, and we confirm whether the unit is repairable before you ship it. Repaired units are tested and returned with a test report.
What we repair
Star Automations repairs industrial and machine vision cameras, smart cameras and code readers at board level.
Units come to our benches in Chennai, Puducherry and Bengaluru by courier or transport. We confirm repairability from the label photo before you ship.
- Board-level diagnosis, not whole-unit swap
- Power, interface and image-path faults
- Test report with the repaired unit
- Obsolete and discontinued models can be handled
Brands and equipment we repair
Cognex
In-Sight smart cameras and DataMan readers
Keyence
CV, XG and IV series vision systems and code readers
Basler
ace and other area-scan and line-scan cameras
Omron
FH and FQ vision systems
Teledyne DALSA
area-scan and line-scan cameras
SICK and others
vision sensors and code readers
Not listed? Send the label photo. We repair other makes and obsolete models where circuits and parts allow.
Common faults and what to check first
No image, dark image or noisy image
Often a sensor-side or image-path fault, or a failed supply rail on the camera board. Check cable, power and the lens before sending.
Camera not detected on the network or frame grabber
Interface or Ethernet circuit fault, a damaged connector, or a bad cable. Swap the cable and check the port first.
Does not power on or restarts
Supply or regulator faults on the board. Note any LED pattern and send it with the label photo.
Intermittent trigger or I/O faults
Connector wear, opto-isolator or I/O circuit faults. Note which signal fails.
How it works
Photo
Send the label photo and the fault.
Check
We confirm repairability and a quote.
Ship
The unit comes to our bench.
Repair
Board-level repair and test.
Return
Unit and test report go back to you.
Free repairability check: what to send
Send these details and we tell you whether the unit is repairable before you ship anything.
- Label photo showing model and serial number
- Short fault description and when it started
- Photo of any error message or LED pattern
- Whether the unit was dropped, wet or overheated
- Cable and power supply if they may be involved
Send the label photo
Name, contact and a photo of the label is enough to start.
Message received
Our team replies by email or WhatsApp with the next step. For anything urgent, WhatsApp +91 97866 22233.
Frequently asked questions
Do you repair Cognex and Keyence cameras?
Yes, we repair Cognex, Keyence, Basler, Omron and other industrial and machine vision cameras at board level. Send the label photo and the fault description and we confirm repairability before you ship.
Can you repair an obsolete or discontinued vision camera?
Often yes. Discontinued models are repaired at component level where parts and circuits allow. Send the model label and the fault and we tell you what is possible.
What is the difference between repairing and replacing a vision camera?
A repair keeps your existing configuration and lens setup. Replacing with a new or different model can mean new software, new optics and re-validation. We confirm repairability so you can compare.
Will my stored program or settings be lost?
We aim to repair without changing stored configuration. Back up your jobs and settings before shipping if you can, and tell us if the unit must keep specific settings.
What should I send with the camera?
The label photo, the fault description, any error message or LED pattern, and the cable and power adapter if the fault may relate to them. Use the checklist on this page.
How long does repair take?
Timing depends on the fault and parts. Send the label photo first and we confirm repairability and timing before you ship.
Do you also repair vision lighting, controllers and industrial PCs?
Vision controllers, industrial PCs and lighting controllers are common companions to the camera. Tell us what has failed and we confirm whether we can repair it.
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