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Guide · Servo motor · Updated October 2026

AC servo motor: working, problems and maintenance (India)

An AC servo motor is a brushless motor that works with a drive and an encoder in a closed loop, so it can follow position, speed and torque exactly. Common problems are encoder faults, bearing wear, overheating, brake and cable faults. Most can be repaired.

By Suresh Sankaran, founder of Star Automations, servo motor repair since 1998.

01In short

What is an AC servo motor?

An AC servo motor is a motor built to follow commands exactly: go to this position, run at this speed, or give this much torque. It does this by working in a loop with two partners: a servo drive that supplies the power, and an encoder or resolver on the motor that reports where the shaft is.

Think of a driver and a steering wheel with a very fast eye. The drive is the driver, the motor is the car, and the encoder is the eye that tells the driver the car's exact position every moment. If the eye is wrong, the car cannot be driven properly. That is why most servo motor faults are really feedback or setting faults, not only winding faults.

02How it works

The three parts of a servo system

PartWhat it doesWhat goes wrong
Motor (stator and rotor magnets)Turns current into torqueWinding burn-out, insulation breakdown, bearing wear, shaft damage
Encoder or resolverTells the drive the exact shaft position and speedEncoder alarms, loss of position, jerky or runaway motion, no start
Servo driveSupplies the right current at the right moment and corrects errorsDrive faults, wrong parameters, motor and drive mismatch
Brake (on many motors)Holds the shaft when power is offDoes not release or does not hold
Cable and connectorCarries power and feedback signalsBroken cores, loose pins, noise and intermittent alarms
03AC and DC

AC servo motor and DC servo motor: the difference

AC servo motor (brushless)DC servo motor (brushed)
ConstructionPermanent-magnet rotor, windings in the stator, no brushesBrushes and commutator carry current to the rotor
MaintenanceLow; wear is mainly in bearings and the encoderBrushes wear and need replacement
Speed and powerHigher speed and power for its sizeUsually lower power and speed
Typical useCNC, robots, packaging, plastics, textile machinesOlder or low-power equipment, small drives
04Where it is used

Applications of AC servo motors

  • CNC machine axes and spindles
  • Injection moulding and other plastics machinery
  • Packaging, labelling and filling machines
  • Robots and pick-and-place systems
  • Textile, printing and paper machines
  • Automation lines, conveyors and test equipment
05Problems

Common AC servo motor problems and what they usually mean

SymptomCommon causesFirst step
Motor does not moveDrive alarm, cable, encoder fault, brake not released, mismatchRead the alarm code. Check cable and brake
OverheatingOverload, dust or poor cooling, worn bearing, winding fault, wrong encoder alignmentReduce load, clean, check airflow, then test the motor
Buzzing or noiseBearing wear, loose coupling, tuning, encoder alignmentStop if loud or hot. Check coupling and bearings
Encoder or feedback alarmEncoder fault, cable or connector damage, contaminationCheck connector. Send for encoder test if it repeats
Weak torque or loss of positionEncoder angle off, weak magnets, winding fault, drive settingsCompare with a known good motor. Have it tested
Brake issuesWorn brake, wrong supply voltage, contaminationCheck brake supply. Brake repair if it still fails
06Checking safely

How to check an AC servo motor safely

  1. Switch off and lock out the power. Wait for the drive to discharge.
  2. Note the alarm code from the drive and photograph the motor nameplate.
  3. Inspect the cable, connector, oil, dust and signs of burning.
  4. Turn the shaft by hand. It should turn smoothly. A motor with a brake needs the brake released first.
  5. Never connect a servo motor directly to the mains and do not swap encoders or open the motor to "test" it.
  6. If the fault remains, send us the nameplate and alarm code. We confirm repairability before you courier the motor.
07Repair and care

What happens when it needs repair

Servo motors are usually repairable. At Star Automations the motor is inspected, repaired (bearings, winding repair, brake, encoder or resolver, seals and connectors), the encoder is aligned and programmed where needed, and every motor is run on our Universal Server Run Test System before delivery. Our Universal Servo Motor Repair Equipment covers 180+ servo brands and we serve customers across India.

Related: Servo motor maintenance checklist · Mismatch error after replacement · Not running after bearing change · Servo motor repair FAQ · Universal Servo Motor Repair Equipment · Servo motor repair in India

08FAQ

Questions

What is an AC servo motor and how does it work?

An AC servo motor is a motor that is run together with a servo drive and a feedback device (encoder or resolver) in a closed loop. The drive sends current to the motor, the encoder reports the shaft position and speed, and the drive corrects the current many times a second. This lets the motor follow a commanded position, speed or torque very accurately.

What is the difference between an AC servo motor and a DC servo motor?

An AC servo motor (usually a permanent-magnet synchronous or brushless motor) has no brushes, needs little maintenance and gives higher speed and power for its size. A brushed DC servo motor uses carbon brushes that wear and need replacement. Most industrial machines today use AC servo motors.

Is a servo motor AC or DC?

Both exist. Industrial servo motors on CNC, packaging, plastics and robotics machines are mostly AC (brushless) types. Small brushed DC servos are found in older or low-power equipment. Check the nameplate and the drive type.

How many volts is a servo motor?

It depends on the model. Industrial AC servo motors are commonly supplied by a drive on a 200 V class or 400 V class supply, and small ones may run at low DC voltage. The nameplate and the drive manual give the rated voltage for your motor. Never connect a servo motor directly to the mains.

What is the torque of a 1.5 kW servo motor?

Torque equals power divided by speed. As a rough guide, a 1.5 kW motor rated at 3000 rpm gives about 4.8 N·m, and at 2000 rpm about 7.2 N·m. The exact rated and peak torque are on the motor nameplate or datasheet.

How do I check an AC servo motor?

With the drive off and the power locked out, check the nameplate, cable and connector, turn the shaft by hand (a brake motor needs the brake released) and look for rough or tight spots, oil or dust, and burnt smell. Then read the alarm on the drive. A full check of the winding, encoder and bearings needs test equipment, so send the nameplate to a repairer if the motor is suspect.

How can I tell if a servo motor is bad?

Common signs are an alarm on the drive, the motor not turning or jerking, high temperature, grinding or buzzing noise, loss of position, weak torque and burnt smell. Some of these point to the drive, cable or settings instead of the motor, so the alarm code and a proper test are needed to be sure.

Why is my servo motor not moving?

Typical causes are a drive alarm or disabled drive, a wrong or loose cable, an encoder or feedback fault, a brake that does not release, a mismatch between motor and drive settings, or a seized bearing. Read the alarm code first and check the cable and brake before changing parts.

Why does a servo motor overheat?

Overload or duty that is too high, poor cooling or dust, a worn bearing, a damaged winding, a wrongly aligned encoder that makes the motor draw high current, or drive settings that do not suit the motor. Persistent heat damages the winding and magnets, so find the cause early.

What causes buzzing or noise in a servo motor?

A worn bearing gives a grinding or rumbling sound. A humming or buzzing sound with vibration often points to the drive tuning, a loose coupling, or the encoder and rotor alignment. Stop the machine if the noise is loud or the motor is hot.

What are the signs of a bad servo encoder?

Position errors, encoder or feedback alarms, jerky or runaway motion, a motor that cannot start, and alarms that appear only when the motor heats up or the cable moves. Encoder faults are among the most common servo motor faults.

What are common causes of servo motor failure?

Worn bearings, encoder faults, winding insulation breakdown from heat or moisture, oil or coolant entering the motor, brake failure, cable and connector damage, and overload. Regular inspection of cables, cooling and noise catches many of these early.

Can a servo motor be repaired?

Yes, in most cases. Bearings, winding, brake, encoder or resolver, oil seals and connectors can be repaired or replaced, and the encoder is aligned and the motor run-tested. Some motors with severe magnet or shaft damage may not be economical to repair. Send the nameplate and we confirm repairability before you courier.

How often should an AC servo motor be maintained?

There is no single interval, as it depends on duty, dust, heat and the manufacturer's manual. A practical approach is a quick visual and sound check at regular intervals, a more careful inspection of cables, connectors and cooling every few months, and a bearing and encoder check at overhaul. See our servo motor maintenance checklist.

Send the nameplate. We confirm repairability before you courier.

WhatsApp a nameplate photo and the alarm code to +91 97866 22233, or email info@starautomations.com.

Brand names identify the units we repair. Star Automations is an independent multi-brand repair company and is not an OEM service centre.