Emergency: same day
For a line-down motor, where the fault and parts allow. WhatsApp us before you send it so the bench is kept free.
Since 2000 · 3,000+ customers
Mitsubishi · OBA13
OBA13 is a Mitsubishi serial encoder with 8,192 counts. We test it, repair or replace it and align it to the rotor. Found on: HC-MF and HC-KF small servo motors. Star Automations is an independent multi-brand repair company and is not an OEM service centre.

*Where the fault and parts allow. Every repaired unit returns with a printed test report.
Send a photo of the nameplate first. We confirm whether the motor is repairable, and the quote, the same working day.
For a line-down motor, where the fault and parts allow. WhatsApp us before you send it so the bench is kept free.
Repair, encoder alignment and test, counted from the day the motor reaches the bench and the quote is approved.
Full repair, encoder alignment, run test under load and a printed test report.
| Device | OBA13 |
|---|---|
| Brand family | Mitsubishi |
| Type and format | Mitsubishi serial |
| Counts | 8,192 |
| Found on | HC-MF and HC-KF small servo motors |
| Connector | Small multi-pin connector on the motor |
| Pole setting for alignment | Set at alignment |
The OBA13 is a small serial encoder at 8,192 counts per turn found on the HC-MF and HC-KF motors. It is a frequent repair because of its small connector and compact board.
These are the alarms most often seen with the OBA13 feedback device, with what each usually means and what to check first. Many encoder alarms are caused by the cable, connector or battery, not the encoder, so the checks below can save a repair.
| Alarm | Usually means | Check first |
|---|---|---|
| AL.16 | The amplifier cannot read the encoder at power-up (initial communication error) | Cable and connector at both ends, encoder supply, then the encoder board |
| AL.17 | Amplifier board error, found on the amplifier rather than the encoder | Test the amplifier with a known-good motor before blaming the encoder |
| AL.1A | Motor and amplifier combination error | Check the motor type against the amplifier; after an encoder change, check the new encoder identifies as the right type |
| AL.20 | Communication with the encoder fails while the axis is running | Cable flexing, noise, connector, then the encoder board |
| AL.21 | Second encoder communication error, bad data received (MR-J3 and later) | Treat as AL.20: noise and cable first, then the encoder |
| AL.25 | Absolute position lost | Battery and battery cable, then home the axis again |
| AL.92 | Warning: battery cable open or battery voltage falling | Check the battery cable and connector, replace the battery soon |
| AL.9F | Warning: battery voltage low | Replace the battery with the amplifier control power on |
| AL.E3 | Warning: absolute position counter (multi-turn count) problem | Check the battery and encoder, then set the home position again |
| AL.52 | Error excessive: the axis does not follow the command | Can come from lost encoder counts or a wrong encoder direction; check the encoder signal, then the mechanics and gains |
Older MR-J2 amplifiers word AL.16 and AL.20 as encoder error 1 and 2; the numbers stay the same. Alarm numbers and wording change with drive series and firmware, so check the manual for your drive. Drive brand names are used only to identify alarm lists. Star Automations is an independent multi-brand repair company and is not an OEM service centre.
Swap in a known-good feedback cable first. If the alarm stays, move the motor to another axis if the drives are the same type. If the alarm follows the motor, the encoder or motor needs testing. If it stays on the axis with a good motor and cable, the drive needs testing. We test the encoder, the motor and the drive, so send the nameplate if you are not sure which it is.
Related guides: Mitsubishi AL.16 / AL.20 alarm, Servo encoder alarms, Absolute encoder battery.
We read the nameplate and encoder label and confirm the exact type.
Count per turn, data status, alarm flags and, where fitted, incremental lines are checked on the bench.
Board, connector or sensor faults are repaired; a matched encoder is fitted where repair is not sensible.
Commutation is set to the rotor and checked at every pole pair using the electrical angle.
The motor is run on the bench and the readings are recorded in the report.
See encoder alignment, memory programming and replacement.
Most fall into four groups: no communication, corrupted data, a fault reported by the encoder itself, and lost battery backup or position. The alarm table on this page lists the common codes and the first check for each.
Swap in a known-good feedback cable, then move the motor to another axis if possible. If the alarm follows the motor, the encoder needs testing; if it stays on the axis, the drive does. A cable or battery fault can be fixed without sending anything.
Yes. We test the position count and status, repair or replace the encoder, align it to the rotor and run the motor. We repair Mitsubishi units; Star Automations is an independent multi-brand repair company and is not an OEM service centre.
HC-MF and HC-KF small motors.
An encoder communication error. The usual causes are the cable, the connector or the encoder board; we test the encoder on the bench to tell which.
A clear photo of the motor nameplate and, if the cover is off, the encoder label. You can send the motor or only the encoder.
A clear photo of the motor nameplate and, if the cover is off, the encoder label is enough to start. We reply with whether it can be repaired and a quote.
Our team replies by email or WhatsApp, usually the same working day. For a line-down motor, WhatsApp +91 97866 22233.
One route for servo motors, encoders and drives. You see the price before any work starts, and the report before the unit leaves our bench.
EmergencySame day*
Urgent3 working days
Standard7 working days
*Where the fault and parts allow. Turnaround counts from when the unit reaches our bench and the quote is approved.