WEG breakdown · Line-down support
Emergency Breakdown Service for WEG Motors and Drives
Line-down support for WEG motors and drives across IndiaWhen a WEG motor or drive stops a line, send the nameplate, fault and location on WhatsApp. We confirm the fastest practical route: emergency repair, a matching surplus unit from stock, or field service.
Important: Star Automations is a WEG service partner. It is also an independent multi-brand repair company and is not an OEM service centre. Work described on this page is carried out by Star Automations. WEG is a trademark of its owner. Star Automations does not give warranty terms on this page; scope and conditions are confirmed for each job.
Service levels
| Level | Target |
|---|---|
| Emergency | Same day |
| Urgent | 3 days |
| Standard | 7 days |
Feasibility depends on the fault, parts and unit, and is confirmed after we see the details.
Ways to get the line running
- Repair of the failed unit at our facility
- A matching drive or motor from our surplus or refurbished stock
- Field service at your plant on request across India
What to send first
What to send: photo of the nameplate or rating label, full model code and serial number, the fault or alarm code on the display, what happened before the failure, your location and how urgent it is.
Frequently asked questions
What service levels do you offer for a WEG breakdown?
Our service levels are emergency (same day), urgent (3 days) and standard (7 days). Feasibility depends on the fault, parts and unit, and is confirmed after we receive photos or assess the unit. Contact us on WhatsApp first so we can plan the work.
Can a surplus unit keep my line running while repair is done?
Sometimes. If we hold a matching drive or motor in new-surplus or refurbished-and-tested condition, it can bridge the gap. Availability depends on stock, so send the exact model code. We confirm condition and availability before you decide.
Do you attend breakdowns at my plant?
Field service is available on request across India. Many drive faults are quicker to resolve on the bench with test equipment, so we usually advise after seeing the fault description and photos. Tell us the location and model.
What details speed up the response?
Send a photo of the nameplate, the full model code, the fault or alarm code, what happened before the failure, how long the line has been down and your location. These let us assess before the unit arrives.
Send your unit or project details
Tell us the product, model code, fault and location. We reply on WhatsApp or by email to agree the next step. WhatsApp: +91 97866 22233. Website: www.starautomations.com.
Message received
Our team replies by email or WhatsApp. For urgent requests, WhatsApp +91 97866 22233.
Star Automations is a WEG service partner. It is also an independent multi-brand repair company and is not an OEM service centre.