Since 2000 · 3,000+ customers

Encoder repair · Omron

Omron encoder repair in India

Star Automations repairs Omron rotary encoders, including the E6B2, E6C, E6F and E6H series. Star Automations is an independent multi-brand repair company and is not an OEM service centre.

  • 25+years of servo repair, since 2000
  • 3,000+customers across India
  • 100+servo brands covered by our universal servo motor test equipment
  • 5sites: Puducherry, Chennai, Bengaluru, Hyderabad, Delhi
  • Same dayemergency repair option*

*Where the fault and parts allow. Every repaired unit returns with a printed test report.

Repair turnaround you can plan around

Send a photo of the nameplate first. We confirm whether the motor is repairable, and the quote, the same working day.

Emergency: same day

For a line-down motor, where the fault and parts allow. WhatsApp us before you send it so the bench is kept free.

Urgent: 3 working days

Repair, encoder alignment and test, counted from the day the motor reaches the bench and the quote is approved.

Standard: 7 working days

Full repair, encoder alignment, run test under load and a printed test report.

  • Free repairability check from a nameplate photo
  • Printed test report with every motor
  • Written warranty, terms stated on every quotation
  • Pickup can be arranged; parts that must be imported are quoted with their own timeline
01Repair

Common faults we repair

Omron E6B2 encoders are common on conveyors, machine tools and packaging lines. Faults are usually cable damage, bearing wear or output-stage failure.

No signal or missing channels

A, B or Z channel missing; supply, driver and cable checked.

Noisy or wrong count

Jumping counts, lost pulses and interference traced to the failed part.

Shaft play or bearing noise

Worn bearings and shaft damage on the encoder body.

Cable and connector damage

Broken cores, flex damage and connector faults.

Dirty or damaged disc / scale

Contaminated or damaged sensing element: repair options or replacement.

Supply and output driver faults

Failed output stages and supply protection.

Units we repair

  • Omron E6B2-C series
  • Omron E6C series
  • Omron E6F and E6H series
  • Absolute and incremental models

Star Automations is an independent multi-brand repair company and is not an OEM service centre. Brand names are used only to say which units we repair. Send the model and we confirm repairability before you ship.

02Process

From model number to tested unit in five steps

Findings come before repair.

  1. Send the model

    Make, model, fault and a photo of the nameplate, on WhatsApp or the request form.

  2. Courier or pickup

    Units should be sent de-energised and disconnected. Pickup can be arranged.

  3. Findings

    The failed part and the repair options, before any work is approved.

  4. Repair and functional check

    Repair on your approval, then a power-up and functional check on the functions the fault affected.

  5. Report and dispatch

    Printed report with findings, parts replaced and test readings, sent back with the unit.

→How it works

From nameplate photo to a tested motor in 7 steps

One route for servo motors, encoders and drives. You see the price before any work starts, and the report before the unit leaves our bench.

  1. 1 · Nameplate photoSend it on WhatsApp or the form
  2. 2 · Repairable? QuoteUsually the same working day
  3. 3 · Courier or pickupThe unit reaches our bench
  4. 4 · Bench diagnosisInsulation, windings, brake, encoder
  5. 5 · RepairFailed parts, bearings, seals, brake
  6. 6 · Align and run-testEncoder aligned; no-load and load run
  7. 7 · Report and dispatchPrinted test report with the unit
  8. Line down?Servo Swap ships a tested unit first. How Servo Swap works

EmergencySame day*

Urgent3 working days

Standard7 working days

*Where the fault and parts allow. Turnaround counts from when the unit reaches our bench and the quote is approved.

03Questions

Omron encoder repair questions

More on the FAQ page.

Do you repair the Omron E6B2-CWZ6C?

Send the model code and a photo. We confirm repairability before you ship.

Can you match the pulses per revolution?

The replacement or repair is checked against the model code. The findings report records what was done.

Is Star Automations an OEM service centre?

Star Automations is an independent multi-brand repair company and is not an OEM service centre.

How fast can a repair be done?

Emergency same-day, urgent 3 working days and standard 7 working days are available where the fault and parts allow. The timeline is stated on the quote.

Send the model and the fault.

WhatsApp or call +91 97866 22233, or email info@starautomations.com.