Star Automations are trained to fix or upgrade industrial computers, monitors, and user interfaces (HMIs). They can work with old or out-of-date items, since they know how to bring them back to their original state from the manufacturer’s specifications. They use tests to check the device’s condition, replace faulty parts, and cover these services as part of a regular maintenance plan. Finally, they test the repaired device to make sure it works as it should, including checking the accuracy and the functioning of its logic units.

HMI Repair Process

Cleaning and Preparation

Thorough cleaning of the unit to prepare it for repair.

Initial Check

Conduct a circuit short test to identify any immediate issues

Power-On Check

Verify that the unit powers on correctly.

Fault Identification

Test board-level components to diagnose faults.

Testing

Test touch functionality and display performance

Board Repairs

Perform necessary repairs on internal boards

Component Replacement

Conduct a circuit short test to identify any immediate issues

Display Replacement

Provide display replacement services if required.

Touchscreen Replacement

Replace the touchscreen if necessary.

Final Test

Conduct a comprehensive final test to ensure everything is functioning correctly.

HMI–PLC Communication Issues

HMI-PLC communication issues are critical to address swiftly for uninterrupted automation. At Star Automations, we employ a systematic approach to resolve these challenges effectively:

Diagnostic Expertise: We conduct thorough diagnostics to pinpoint the root cause of communication failures, whether due to hardware, software, or network issues.

Technical Proficiency: Our team is proficient in various PLC and HMI brands, enabling us to navigate protocol mismatches and configuration errors adeptly.

Comprehensive Solutions: We offer tailored solutions, including updating firmware, adjusting communication settings, and ensuring physical connections are secure and optimized.

Proactive Maintenance: Implementing proactive maintenance strategies helps prevent future communication disruptions, ensuring long-term reliability.

Identifying and resolving HMI screen issues

In industrial settings, maintaining operational efficiency hinges on swiftly identifying and resolving HMI screen issues. Backlit LCD screens commonly exhibit symptoms such as dullness or flickering as their backlights degrade over time. Prompt replacement or repair can preempt downtime effectively. Similarly, touch screens may lose sensitivity due to wear, necessitating recalibration or replacement to ensure optimal functionality. Expert companies like Star Automations specialize in servicing industrial HMIs, providing crucial support to minimize disruptions and uphold productivity.