{"id":22417,"date":"2026-11-03T03:26:41","date_gmt":"2026-11-03T03:26:41","guid":{"rendered":"https:\/\/starautomations.com\/shop\/shipping-policy\/"},"modified":"2026-11-03T03:26:41","modified_gmt":"2026-11-03T03:26:41","slug":"shipping-policy","status":"publish","type":"page","link":"https:\/\/starautomations.com\/shop\/shipping-policy\/","title":{"rendered":"Shipping and Delivery Policy"},"content":{"rendered":"<div class=\"star-page star-policy\">\n<p class=\"star-catalogue-eyebrow\">Star Automations policies<\/p>\n<h1>Shipping and Delivery Policy<\/h1>\n<p class=\"star-page-updated\">Last updated: 3 November 2026<\/p>\n<p>Parts are packed, tested and dispatched from our Puducherry facility to destinations across India. Export shipments are handled by quotation.<\/p>\n<h2>Dispatch times<\/h2>\n<ul>\n<li>Parts shown in stock are normally dispatched within 1 to 3 working days after we receive payment or an accepted purchase order.<\/li>\n<li>Parts that need repair, testing or sourcing are dispatched on the date confirmed in your quotation.<\/li>\n<\/ul>\n<h2>Delivery<\/h2>\n<ul>\n<li>We ship through reputable courier and transport partners. Delivery time depends on the destination and is advised at order confirmation.<\/li>\n<li>Freight is charged at actuals or as quoted, and shown before you confirm the order.<\/li>\n<li>A tracking reference is sent by email or WhatsApp when the shipment is handed to the carrier.<\/li>\n<\/ul>\n<h2>Invoices and taxes<\/h2>\n<p>Every order is supplied with a GST tax invoice. Please give your correct GSTIN and billing address when ordering. Prices on quotations are stated as inclusive or exclusive of GST.<\/p>\n<h2>Transit damage<\/h2>\n<p>Please check the package on delivery. If it is damaged, note this on the carrier&rsquo;s delivery receipt, take photos, and email star@starautomations.com within 48 hours so that we can raise a claim with the carrier.<\/p>\n<h2>Delays<\/h2>\n<p>Delivery dates are estimates. Delays caused by carriers, weather, strikes or other events outside our control are not breaches of this policy, but we will keep you informed.<\/p>\n<div class=\"star-page-note\">Questions about this policy? Email <a href=\"mailto:star@starautomations.com\">star@starautomations.com<\/a> or call <a href=\"tel:+919585550109\">+91 95855 50109<\/a>. Star Automations, C-20, Industrial Estate, Thattanchavady, Puducherry, India.<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Star Automations policies Shipping and Delivery Policy Last updated: 3 November 2026 Parts are packed, tested and dispatched from our<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-22417","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/starautomations.com\/shop\/wp-json\/wp\/v2\/pages\/22417","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/starautomations.com\/shop\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/starautomations.com\/shop\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/starautomations.com\/shop\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/starautomations.com\/shop\/wp-json\/wp\/v2\/comments?post=22417"}],"version-history":[{"count":0,"href":"https:\/\/starautomations.com\/shop\/wp-json\/wp\/v2\/pages\/22417\/revisions"}],"wp:attachment":[{"href":"https:\/\/starautomations.com\/shop\/wp-json\/wp\/v2\/media?parent=22417"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}